
FAQs
FAQs
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We ship worldwide! Please see below for delivery time frames.
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FREE EXPRESS WORLDWIDE SHIPPING Australia, Japan, China
1-4 Business Days
United Kingdom, United States, Canada, Germany1-5 Business Days
REST OF WORLDIf your country is not listed above it will fall into this category
3-6 Business DaysWe offer FREE Express shipping to all countries through DHL.
*Shipping times are subject to stock availability and exclude clearance/customs delays
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All orders will be dispatched from our warehouse within 2 business days. Selfie Skin is not responsible for delays, lost or damaged shipments or orders sent to incorrect, invalid addresses. However, Selfie Skin understands this can happen and will help as much as possible to ensure you get what you’ve ordered. In the unlikely event this occurs please contact. hello@selfieskin.com.au
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Once your Selfie Skin parcel has been shipped, you will receive a shipping confirmation email entailing your tracking details. You can track your parcel using this link provided in this email.
Once your parcel has reached the destination country, it is best to track it with the local carrier/postal service. Please see local carriers for the following countries:
Australia
- Australia Post: https://auspost.com.au/
- DHL Express: http://www.dhl.com.au/en/express/tracking.html
United States
- USPS: https://tools.usps.com/go/TrackConfirmAction_input
- DHL Express: http://www.dhl.com.au/en/express/tracking.html
- Canada Post: https://www.canadapost.ca/cpotools/apps/track/personal/findByTrackNumber?execution=e1s1
- DHL Express: http://www.dhl.com.au/en/express/tracking.html
- Royal Mail: https://www.royalmail.com/track-your-item#/
- DPD: http://www.dpd.co.uk/service/
- Please refer to tracking provided in shipping confirmation, as well as local countries postal service. International
Canada
United Kingdom
Europe
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Yes of course! Your parcel will be delivered to the address provided at the time of purchase. If you are not home at the time of delivery, your parcel will be redirected to your local post office for collection.
*Please note: UAE customers must collect their parcels from their local post office.
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All addresses are required to be written in English have a valid postcode.
If your address does not have a post, please enter the following in the postcode field 00000